professional order processing
comprehensive logistics services tailored to our customers
guaranteed timely deliveries
cost-optimised storage of your products
Service Management
Service management at IMM is an essential component of the delivery chain management. With ZAL³ (center for order, storage and delivery logistics), we provide the optimal service flow between the customer and product sale.
We know that as a customer you do not just want to buy a particular product, you are looking for an individual solution that we offer you. Quick and reliable!
- Completion of all repairs within and outside the warranty
- Co-ordination of spare parts deliveries
- Implementation of maintenance/service calls
- Expert advice
- After-sales service on site, including regular updates and upgrades or maintenance cycles if necessary
We live service management - also for our customers! We are also happy to take on complete or partial maintenance services for your products in our portfolio.
We support our customers as a competent partner and offer innovative and tailor-made solutions based on a solid project conception and flexible resources.
IMM is certified according to DIN ISO 9001 & 14001 and DIN ISO 13485.
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Contact
Leipziger Str. 32
09648 Mittweida, Deutschland
phone: +49 3727 6205-0
eMail: info(at)imm-electronics.de
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